Payment Policy

Effective Date: January 8, 2025

At Glasglasni, we strive to make your shopping experience as seamless and secure as possible. Our payment policy outlines the accepted methods of payment, the payment process, and other related details. By making a purchase on our website or in-store, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for both online and in-store purchases:

  • Credit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Debit Cards:
    We accept major debit cards that display the Visa or MasterCard logo.
  • PayPal:
    You can securely make payments via PayPal for online orders.
  • Other Payment Methods:
    • We may also accept other payment methods, including digital wallets and local payment options, depending on your location and the specific checkout process at glasglasni.com.

2. Payment Processing

  • Online Orders:
    When you place an order on our website, your payment is processed immediately. Your payment details are securely processed through our third-party payment processor, and we do not store your credit card information.
    Note: All prices are listed in U.S. Dollars (USD), and the final charge will be in this currency.

  • In-Store Purchases:
    For in-store purchases, you can pay using any of the methods listed above. We may also accept cash at our physical store, 4075 51st Hwy S, Lula, Georgia.

3. Order Confirmation and Charges

  • Authorization Hold:
    Upon completing your order, we place an authorization hold on your payment method for the total amount of the purchase. The charge will only be completed once your order is shipped or picked up in-store.

  • Order Confirmation:
    Once your payment is successfully processed, you will receive an email confirming your order and payment. This confirmation will include your order number, the items purchased, and the total amount charged.

4. Taxes and Additional Charges

  • Sales Tax:
    Sales tax will be applied to all orders based on the applicable state and local tax rates. The sales tax amount will be calculated and displayed during checkout before you confirm your order.

  • Shipping Costs:
    Shipping fees, if applicable, are added during the checkout process. The shipping cost will depend on the weight, size, and destination of your order.

  • International Fees:
    For international orders, you may be responsible for additional customs duties, taxes, or fees imposed by your country’s customs office. These fees are separate from shipping and are the responsibility of the customer.

5. Payment Security

  • Secure Transactions:
    We use industry-standard encryption (SSL) technology to protect your personal and payment information during the checkout process. Our payment processors are PCI-DSS compliant, ensuring that your payment data is securely handled.

  • Fraud Prevention:
    To protect both our customers and our business, we reserve the right to cancel or refuse any order that appears suspicious or may involve fraudulent activity. We may request additional verification for orders if necessary.

6. Payment Issues

  • Failed Transactions:
    If your payment fails to process for any reason, your order will not be completed, and we will notify you immediately. Please check your payment details and ensure there are sufficient funds in your account. You can attempt to complete the transaction again or use a different payment method.

  • Payment Disputes:
    If you believe there is an error with the payment or a charge related to your order, please contact our customer support team at info@glasglasni.com as soon as possible. We will work with you to resolve any issues promptly.

7. Payment Refunds

  • Refund Process:
    In the event that a return is approved, refunds will be processed to the original payment method. Refunds typically take 5–7 business days to reflect in your account, depending on your payment provider.

  • Partial Payments:
    If you paid using multiple methods (e.g., credit card and PayPal), your refund will be processed to the original payment sources proportionally.

8. Price Adjustments

  • Price Changes:
    Prices on our website are subject to change at any time without notice. However, if you have already placed an order and received an order confirmation, the price at the time of your purchase will be honored.

  • Promotions and Discount Codes:
    If you have used a promo code or discount, it will be applied at checkout. Discount codes must be entered before completing your purchase; they cannot be applied retroactively to orders placed prior to the discount’s availability.

9. Customer Support

If you have any questions or issues regarding payment, please contact our customer service team for assistance: