Shipping Policy – GLASGLASNI

EFFECTIVE DATE: MARCH 5, 2025

At GLASGLASNI, we are dedicated to providing our customers with a seamless and secure shipping experience. This Shipping Policy outlines the shipping methods, costs, delivery times, and other related details for all orders placed on our website or in-store. By purchasing from GLASGLASNI, you agree to the terms set forth in this policy.

1. SHIPPING METHODS AND COSTS

We offer a variety of shipping methods to ensure that your order arrives as quickly and efficiently as possible. Shipping costs will be calculated at checkout based on the size and weight of your order and your shipping location.

Available Shipping Methods:

  • Standard Shipping: A reliable and affordable option with an estimated delivery time of 5-7 business days within the United States.
  • Expedited Shipping: If you need your order faster, we offer expedited shipping with an estimated delivery time of 2-3 business days.
  • International Shipping: We also offer international shipping to select countries. Delivery times and costs for international shipments will vary depending on the destination country and the selected shipping method.

Shipping fees will be calculated at checkout before finalizing your purchase.

2. ORDER PROCESSING AND DELIVERY TIMES

  • Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging that we have received your order. Please note that this is not an indication that your order has been processed or shipped.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak periods such as holidays or sales, processing times may take longer. If there is any delay, we will notify you.
  • Shipping Time: Once your order has been processed, it will be shipped according to the shipping method selected. Standard shipping typically takes 5-7 business days within the United States, while expedited shipping takes 2-3 business days. International shipping times may vary depending on the destination.

3. SHIPPING DELAYS

While we strive for timely delivery, there may be circumstances beyond our control that cause shipping delays. These include:

  • Weather-related delays
  • Customs delays for international shipments
  • Holidays or peak seasons
  • Carrier delays

GLASGLASNI is not responsible for any delays caused by external factors. However, we will make every effort to keep you informed about the status of your order.

4. TRACKING YOUR ORDER

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your package directly through the shipping carrier’s website. If you experience any issues or need help tracking your order, please contact our customer service team.

5. INTERNATIONAL SHIPPING

  • Shipping Fees: International shipping fees will vary depending on the destination, size, and weight of your order. Shipping costs will be calculated at checkout.
  • Customs Duties and Taxes: International customers are responsible for any customs duties, taxes, or import fees that may be applied by their local authorities. These charges are not included in the price of the product or shipping fees, and they will be collected by the customs authorities in the destination country.
  • Currency and Payments: All international transactions are processed in U.S. dollars (USD). Your payment provider or bank will convert the total amount to your local currency based on the exchange rate. Additional currency conversion fees may apply.

6. SHIPPING INSURANCE

Shipping insurance is available for an additional fee. If you choose to purchase shipping insurance, your order will be covered in the event that it is lost or damaged during transit. We recommend purchasing insurance for high-value items.

7. ADDRESS VERIFICATION

Please make sure that the shipping address you provide is accurate and complete. GLASGLASNI is not responsible for shipping delays or issues arising from incorrect or incomplete addresses. If you notice any errors in your shipping address after placing your order, please contact us immediately at info@glasglasni.com to correct it.

8. DAMAGED OR LOST PACKAGES

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue. Depending on the circumstances, we will offer a replacement or issue a refund. Please keep the damaged packaging and take photographs of any damage to assist in the claims process.

9. SHIPPING RESTRICTIONS

Certain products may have shipping restrictions due to local laws or regulations. If we are unable to ship a product to your location, we will notify you promptly and offer alternatives. Additionally, some international destinations may have longer shipping times due to customs regulations or postal service delays.

10. CHANGES TO THIS SHIPPING POLICY

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website or making purchases after these changes, you accept the revised terms.

11. CONTACT INFORMATION

For any questions regarding shipping, delivery, or other inquiries, please feel free to contact our customer service team:

📍 Address: 4075 51st Hwy S, Lula, Georgia
📞 Phone: (706) 677-1061
📧 Email: info@glasglasni.com
🌎 Website: https://glasglasni.com